Black Tie Ski Delivery Lake Louise

Reservations cancelled 48 hours or more prior to scheduled delivery will not be charged. If cancelled within 48 hours, the guest will be subject to a charge of one full day rental per person plus applicable taxes on the reservation. Cancellation or delays due to weather or other reasons outside the guest’s control such as airline delays or cancellations will also be rescheduled or cancelled without charge.

The rental period will begin on the delivery date when the equipment is delivered before 2:00PM. Equipment delivered after 2:00PM will have a rental period beginning the following day. Equipment not returned by 10:00AM the morning after the due date will result in an extra late charge per day.

An optional Damage Waiver is available and covers damage to equipment caused by normal wear and tear incurred while skiing. It does NOT cover damage due to NEGLIGENCE, THEFT, or LOSS.

Don’t ever wait in line at the ski shop again! Our hassle-free delivery service will save you time, which means you’ll have more time on the slopes to enjoy with family and friends. We open earlier and stay open later than all others to ensure the best delivery time for our guests and to provide you with slope side assistance when needed. Fittings are generally done the night before your first day of skiing, this way you can wake up stress free and have everything you need to hit the slopes for first tracks. Our certified ski rental technicians will select and deliver your ski or snowboard equipment to your lodging property at your scheduled delivery time. Our ski technicians will custom fit you with the latest ski and board equipment based on your rental package, ability level, and the current snow conditions. Our delivery vans come fully stocked with lots of options and sizes so we can be sure all of your equipment fits properly. Returns are just as convenient and easy as delivery. When you are finished with your rentals, we come back to your lodging and retrieve the equipment with no need to intrude on your dining or travel plans.

Our technicians are only a phone call away if you ever need assistance with your equipment. Our ski technicians can meet you at the base area or at your place of lodging to make any necessary adjustments or replacements and get you back on the slopes quickly.

For your added convenience our Delivery Service opens early (7:30am) and closes late (9.30pm). We understand that traveling in the mountains can be difficult and unpredictable. If you’re experiencing delays or need to make special arrangements, please call our local office directly and we will do our best to accommodate you.

Our state-of-the-art reservation system and our professionally trained rental techs use the information you provide to select the best possible equipment to suit your needs. If by chance the boot or ski is not suitable, we carry a full back stock in our vans that are parked right outside.

Your credit card will be charged within 24 hours of ski delivery. Any adjustments or additions can be made throughout the reservation period and will be adjusted by the Reservations Office. A receipt of all expenses can be emailed at the guest’s request to the email on file. If no email is provided, the Reservations Office cannot provide a receipt.

No–the delivery, custom fitting, pick up and outstanding customer service are free!

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In the rare event that something happens with your equipment we are just a phone call away. Our rental techs can meet you in no time back at your accommodation with a replacement and will get you back on the slopes in a flash.

In the event that you cannot make your scheduled delivery time, simply call our reservation office and we will work with you to re-schedule your reservation. We can re-schedule your delivery for later that day or for first thing the next morning to ensure that you will be on the slopes for fresh tracks. Living in the mountains, we are very accustomed to delays in flights or other circumstances.

Yes, we rent Atomic and Salomon helmets for all ages and sizes. They are safe, warm, and stylish, and you can request them when making your reservation.

If you have your own boots, you can deduct $7 per day from the cost of your package. Please specify when making your reservation that you have your own boots and select a “ski only” package.

Yes, and we make sure each and every guest receives the highest levels of service and personal attention. Chances are the owner is the one fitting your boots!

No, renting skis is like renting a car: if you have your equipment for 5 days and you only use it for 4, you still need to pay for the entire rental period.