Zaloo’s Canoes

All guests, both those with reservations and those without, must check in at Zaloo’s prior to embarking on a trip. Likewise, all guests must return to Zaloo’s upon completing their trip to check out. This informs our team that everyone in your party has returned safely.

Please check in a half hour (30 minutes) prior to your launch time. Please bring all belongings that you are taking with you.

Zaloo's recommends that you do not take your car keys on the river. Zaloo’s will secure your keys until your return. This is also done as a safety measure.

Zaloo’s operates rain or shine. If there is thunder and lightning in the area, the team will suspend operations until the electrical storm has passed and then resume normal business. If it rains while you are in the middle of your trip, no refunds will be available. However, if weather conditions are not favorable at the time of your trip, Zaloo’s can issue a rain check for another date or will issue a complete refund.

Zaloo's requires weekend reservations be paid upfront. This ensures they have enough boats and floats for everyone. Customers are free to edit and cancel reservations up to 24 hours prior to their reserved trip start time. Please note that groups that receive group pricing are subject to their own cancellation policy.

Business and adventures are only possible if the New River remains wild, scenic, and clean. As such, Zaloo’s respectfully requests that you refrain from littering or otherwise disturbing the natural balance of the river. Please respect the New River and keep it clean for all to enjoy.

Zaloo's happily welcomes dogs on canoes and kayaks. If you’d like your pup to tube with you, you need to provide a tube for your furry friend as their claws often puncture tube material. Dogs must remain on a leash while on Zaloo’s property for the safety and comfort of other guests.

Here are a few recommendations:

River shoes
Sunscreen
Bug spray
A dry change of clothes
A towel
A waterproof or resistant watch
A reusable water bottle

Forgot something? Need something? Not to worry. Zaloo's has a fully stocked retail store complete with everything you might need or want to make your river adventure fun and enjoyable.

Law requires that there be a life jacket present for each person in a boat. However, the law also states that only persons 13 years of age or younger must actually wear that life jacket while on the river.

Boat rentals include the boat itself, lifejackets for each person in the boat and the appropriate type and number of paddles (one double-ended paddle for single kayaks, two single oars for canoes, and two double-ended paddles for double kayaks).

Tube rentals include the tube itself. Zaloo's does not provide paddles with tube rentals. Life jackets are not required for tubers as the tube itself is considered a flotation device, but the team will provide one to anyone who would like one.

Cooler tubes do not include a cooler. They are simply a square shaped tube designed to hold and float a cooler that you provide.